Hilti
Hilti is a global company focused on professional construction, offering tools, fastening systems, software, and services that help make building work safer, faster, and more efficient.
Senior UX/UI Designer for ON!Track at Hilti, a global asset management platform covering tools, equipment, workers, consumables, and commodities across construction sites worldwide.
I was responsible for researching, analyzing, and designing multiple areas of the product. I contributed to interface design, managed a distributed team of 17 designers across Liechtenstein, Germany, India, and Malaysia, and built the modular design system used across the entire product.
As part of a three-person team, I traveled to India and negotiated a reduction in development effort estimates by over 50%, saving Hilti more than $1.5 million in a single quarter.
ON!Track is a cloud-based platform that gives construction companies complete visibility over their asset fleet. It combines intelligent Bluetooth tags, QR codes, and gateway hardware with cloud software, allowing field teams and managers to track and manage assets in real time from any device.
The platform addresses common construction industry problems: time lost searching for tools, equipment theft, lack of location visibility, and difficulty meeting safety and maintenance requirements.
ON!Track serves a complex ecosystem of user types — field workers, site managers, procurement teams, and enterprise administrators — each with different workflows, permissions, and information needs.
I collaborated closely with stakeholders, end users, and engineers through targeted interviews and needs assessments. The platform's multi-layered structure required mapping every user scenario, constraint, and customization point before a single screen could be designed with confidence.
Logic and procesees documentation
Project goals, research findings, and industry standards guided every interface decision. The product covers a broad feature set: employee management, asset audits, inventory ordering, maintenance scheduling, and compliance tracking.
Each feature was designed to serve users with different levels of technical fluency, from a site worker scanning a QR code to an enterprise administrator managing thousands of assets across multiple locations.
Details of te documentation of the design components
I designed and maintained a modular, systemic, standards-based design library for the full team of 17 designers. The system ensured that components, practices, and behaviors aligned with current needs and branding guidelines regardless of who was building which screen or feature.
Every interaction, design update, and innovation was thoroughly documented, giving designers, developers, managers, and stakeholders a shared, consistent reference. This rigorous documentation process was what allowed a distributed global team to work coherently at scale.
Detail of the design library
Prototyping and testing were not a phase in this project. They were a daily practice. From the earliest design explorations to final handoff, building and validating prototypes was a constant part of the work.
Prototypes ranged from quick low-fidelity sketches used to align on flows and concepts, to high-fidelity interactive models that simulated the real product experience.
This continuous loop of build, test, and refine was essential for a platform of ON!Track's complexity. Prototypes kept the team aligned, reduced risk, and ensured that every interface decision was grounded in observed behavior rather than assumption.
One of many weekly prototypes done
